Call us: 01204 463777
Emergency & Home Visits: 01204 463737
Reception opening times: 8am – 6.30pm

Help and Support for Patients Waiting for a Hospital Appointment or Operation

The My Planned Care website supports patients waiting for a hospital appointment, operation or treatment and gives them advice and support while they wait.  This includes access to average waiting times at their hospital and other useful advice and local services.

Patients can check the website of their allocated hospital for any information they may need before contacting their hospital or GP Practice.  Carers, friends and relatives can also see this information and, if needed, help guide patients through the detail.

The site is easy to use and updated weekly with other advice and information on how to manage pain, keeping healthy, looking after their mental health, accessing financial help and other local support service.  The site can also help patients to prepare for their appointment or operation, including practical suggestions about how to manage symptoms and help prevent these from getting worse.