Call us: 01204 463777
Emergency & Home Visits: 01204 463737
Reception opening times: 8am – 6.30pm

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

Your care records The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside ... [continue] Access to medical records

Cancer Screening

The NHS has three national cancer screening programmes.  Screening programmes are a way of identifying apparently healthy people who may have an increased risk of a particular cancer.  If you think ... [continue] Cancer Screening

Complaints and compliments

Every patient has the right to make a complaint or raise a concern about the treatment or care they have received at The Dunstan Partnership. We understand that we may ... [continue] Complaints and compliments

EMIS Recruit

You may receive a text from EMIS Recruit about clinical research, which we support. If you have received a text message, this is because you have been highlighted as someone ... [continue] EMIS Recruit

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by either: completing a form available from ... [continue] How to register

Named GP

All patients at The Dunstan Partnership have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP

Online access to your medical record

Prospective (Future) Access to Your Medical Record The NHS wants to give patients better ways to see their personal health information online.  We know that patients want to be able ... [continue] Online access to your medical record

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

Please use the map below to see if you live within our practice boundary.

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

Updating your details

If you change your name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form below. If you ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 15th November, 2014